Thursday, August 13, 2009

attention US based doctors: Homebased / Remote / Virtual Receptionist for Medical Offices at $5/hour

We realize the importance of responding to your patient’s calls promptly, accurately and courteously. Whether you are a Doctor, Dentist, Medical or Dental Center, Our Medical Answering Service can support and or extend your incoming call services. Working with us, you will never miss an important call and will remain responsive to your patients. We can help your medical office enhance customer service, increase sales and save you money on staffing costs.





Some of the services we offer medical offices include:




  • Live answering for calls during YOUR business hours.
  • Live appointment scheduling for your services.


  • Web-based appointment scheduling.


  • Patient call-backs, reminders and confirmations.


Getting Started:



We have made getting started as risk free as possible. You won't pay us ANYTHING upfront, this means you will have a chance to interview potential applicants, so you know what you will be getting before committing your financial resources.





The Simple Four Step Process:



1 . Contact us: Give us your info and tell us your requirement and a sales representative will contact you back.



2. Interview: A team leader will call you and interview you to determine your particular need. This allows us to assign a virtual assistant who will best match your particular requirements. We will give Clients as little or as much oversight in choosing their representative as they like. We will let you speak with our actual applicants and pick out someone who you are most comfortable with and can meet your needs.



3. Your Receptionist will be Assigned: Once we have your requirements, we will assign a Virtual Receptionist for you.



4. Offloading your task: Once you have an assigned Virtual Receptionist, you can happily start offloading your tasks. Also, Please keep in mind that you are not limited or stuck with the rep that you have. If its not working out well for you, please let us know and we will immediately find someone else for you.



Would you like to discuss how we can help you grow your practice? Please email us your query at contact@hirevirtualstaff.com

Friday, August 7, 2009

Electronic Health Record (EHR) vs. Electronic Medical Record (EMR)

Electronic Health Record (EHR) vs. Electronic Medical Record (EMR)

Since 2004 we’ve heard the two terms ‘EMR’ and ‘EHR’ and have used them interchangeably.

Is this correct? Do they mean the same thing?
Absoutely not.

There has been a misconception for years concerning this issue. It was not until recently, when the US government announced that it is an EHR that medical providers must purchase.

Now what’s the difference?
An Electronic Medical Record (EMR) is a system that enables physicians’ to have electronic patient charts. This system is solely for the physician, therefore, the legal record of a patient encounter is owned by the physician. The EMR is not interactive, and all patient information is stored within the physician’s computer.

An Electronic Health Record (EHR) is a system that focuses on the word ‘Health,’ which implies the scope of a patient’s well-being. The most important term that you must associate with an EHR is interconnectivity. An EHR has the ability to transfer data to other EHRs, hospitals, labs. It is about the patient receiving the best care and is not dependent on the physical location of the patient.

For example: A man named Brian resides in Florida and is on vacation in Colorado. Brian has a bad fall while skiing. He broke arm and the impact of him falling has caused him to become unconscious. Brian is rushed to the ER, however, the physician cannot provide medication yet because the physician is unsure if Brian has specific allergies.

An EHR is the system that is able to transfer Brian’s records to the ER in Colorado. An EMR cannot.

With the HITECH Act, the government has announced that physicians will receive financial incentives if they choose to implement and meaningfully use an EHR by 2014. If physicians choose NOT to conform, they will receive penalties commencing in 2015.
Throughout the HITECH Act the term ‘EHR’ was mentioned well over 100 times and EMR was not. This illustrates that people must begin to use the appropriate word when discussing electronic records.

Although ‘EMR’ is more popular of a term, ‘EHR’ is considered the proper term when discussing a system that is: connected, where patients have access and where physicians can add to the records.

My company VOCIS (http://www.vocisinc.com/) is going to start EMR/EHR services very soon, if you are looking for EMR/EHR service for your Medical Practice then feel free to email us your query at contact@vocistrans.com

Thanks.